Services
What's your challenge?
Below, please find abstracts of four challenging business cases I solved in the past.
Please contact me to discuss your specific needs.
Procurement Excellence
Case 1: Category Management
Challenge
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Market competition within Service Centers
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Deviating pricing and service conditions
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High risk of quality issues
Approach
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Implement cross-regional sourcing strategy
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Align business KPIs, include country specifics
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Prioritize inhouse sourcing
Result
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Cost reduction of more than 20%
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Contract compliance increase from 30% to 95%
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Firm relationship with preferred suppliers
Project Management
Case 2: Risk and Control Framework
Challenge
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Different implementation approaches by country
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Deviating interpretation of controls
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Several serious findings during audits
Approach
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Setup support team, assign dedicated resources
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Establish central guideline and policy framework
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Support reviews and tool modification
Result
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No serious findings
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Consistent compliance standard
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Harmonized tool support and fit-for-purpose reporting
Process Optimisation
Case 3: Release Management
Challenge
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Fragmented suite of programs, complex architecture
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Inhomogeneous processes and countless interfaces
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High risk of system failure and outage
Approach
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Introduce staggered release management
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Establish extensive quality checks
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Setup train-the-trainer courses
Result
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High customer satisfaction rating
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Increased usability and user acceptance
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Decreased number of defects
Program Development
Case 4: Business Transformation
Challenge
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Company transformation towards global business
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High number of Merger & Acquisition
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Functions setup in silos within regions and countries
Approach
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Develop program for organisational change
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Introduce people-centred change management
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Prepare country specific roll-out
Result
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Improved business relationship
- Increased execution efficiency
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Fast-tracked cost optimisation
